Racecourse Transfers - All of our hotels include racecourse transfers, each night booking includes one transfer which automatically starts on the day of arrival, if you would prefer to change this to the following day please let us know. If you require an additional transfers, this is available at booking stage. Our transfers will aim to get to the racecourse around 'gates open' stage and will leave 45 mins after the last race. Our coaches will benefit from VIP parking at the racecourse.
Check In times differ per hotel, times will be available via your itinerary.
Yes, all our hotels will offer to store your luggage on the day of arrival while you enjoy your race day.
No, your tickets will be issued at the hotel on race day.
Please let us know and we will request this via the hotel.
We will do our best to change your booking but due to high demand this will be based on availability.
Final payment is due 9 weeks prior to the event (w/c 5.1.26)
We will inform you of the dress code (if applicable) on the itinerary.
Your confirmation will be issued at the time of booking, the full itinerary will be sent approx. 2 weeks before the event.
If any of your contact details change between time of booking, and time of the event please let us know so we can send the documents correctly.
Please inform us of any dietary restrictions at time of booking for all members of your party.
All of our hotels include breakfast in the price of your stay. (Not applicable to the Travelodge options)
We have done our best to restrict any further costs relating to the hotels, but please check your itinerary for parking costs.
All bookings are handled by Venatour Racing and NOT The Jockey Club or Cheltenham Racecourse, please email racing@venatour.co.uk or call 01242 650192 with any questions.
Yes, if you cannot find the dates you require please contact us we will do our best to facilitate any extra rooms nights.
Yes, we recommend taking out travel insurance.
Yes, no problem. Please contact us on racing@venatour.co.uk to book any additional requirements.
Yes, we have a range of hotels that we can offer helicopter transfers, please see the descriptions to see if your hotel as this option.
Hotels include:
Hilton Puckrup Hall & Golf Club
De Vere Tortworth Court
Lords of the Manor Hotel
Yes, we will have staff on all coaches and at the racecourse to assist all our guests.
If you still have some queries, our team are always happy to help. You can call or email, and someone will get in touch to assist you further.
